We are an information technology company that integrates advanced knowledge and services in systems, communications, and cybersecurity into solutions for our clients.

Our vision, therefore, is to generate value for our clients through:

best practices in services
support from the most qualified partners in each technology in the Information Technology market
close customer service
and the best professionals with extensive experience.

To this end, we are committed to:

Complying with all legal, regulatory, and contractual requirements applicable to our activities, as well as other voluntary requirements to which EDNON, S.L. subscribes in order to protect the environment. These requirements include pollution prevention, in terms of the environmental impacts (particularly resource consumption) caused by our business activities.
Consequently, achieving customer satisfaction with our services and products (technical requirements, qualifications and proximity of our staff, delivery times, prices, environmental preservation). All of this by continuously adapting them to their needs. Review and consider the expectations and needs that stakeholders place on the organization. Also, consider the results of the analysis of the company's internal and external context and the strategy to be developed.
Collaborate with our suppliers or subcontractors. Therefore, the goal is to ensure that the products or services received meet the required quality, are committed to respecting the environment, and meet the defined contractual conditions.
Train our staff. They must be trained so they can assume their responsibilities in achieving Quality and the Environment and its daily improvement.
Promote collaboration, self-criticism, communication, and transparency among EDNON staff. The objective is to avoid inefficiencies and lay the foundation for the continuous improvement process.
Allocate resources to achieve the commitment to Quality and respect for the environment.
Establish a Quality and Environmental System in accordance with UNE-EN-ISO-9001 and UNE-EN-ISO-14001 Standards. This system must maintain uniformity in services, ensure process quality, compliance with environmental guidelines, and establish and review established objectives.

Management delegates to:

The Quality Director the responsibility for implementing and verifying compliance with the Quality and Environmental System. For this purpose, the Director has the necessary authority and independence, as well as the appropriate means and resources.

This policy will be available within the organization and externally to all interested parties through the company's website.

Santiago de Compostela, April 25, 2018